The Rwanda ICT Chamber (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, and protect personal information when you use our website, forms, and related services.

By using this site or submitting information through it, you acknowledge this policy. If you do not agree, please do not use the site or submit personal data.

The Rwanda ICT Chamber is a non-profit organisation supporting Rwanda’s private technology sector. For privacy-related questions, contact us using the details on our Contact page or write to the secretariat at info@ictchamber.rw.

Identity and contact details you provide (for example name, email address, phone number, organisation, and message content when you use contact or membership forms).

Technical data such as browser type, device type, and approximate location derived from IP address, collected through normal server logs and, where used, cookies or similar technologies.

Membership application materials you choose to upload (for example a company logo), strictly for processing your application.

To respond to enquiries, route messages to the appropriate team, and operate membership services.

To improve our website, understand aggregate usage, and maintain security.

To comply with legal obligations and protect our rights and the rights of others.

We do not sell your personal information.

Where applicable, we process personal data on the basis of your consent (for example when you submit a form), our legitimate interests in running the Chamber and communicating with stakeholders, or legal requirements.

We keep information only as long as needed for the purposes above, including any legal, accounting, or reporting requirements. Retention periods vary by context (for example enquiry logs versus membership records).

We may share information with service providers who assist us (for example email delivery or hosting), under appropriate safeguards. We may disclose information if required by law or to protect safety and rights.

Depending on applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. You may withdraw consent where processing is consent-based.

To exercise these rights, contact us using the details above. We may need to verify your identity before responding.

We implement appropriate technical and organisational measures to protect personal information. No online transmission is completely secure; you share information at your own risk.

We may update this policy from time to time. The “Last updated” date will change when we do. Continued use of the site after changes constitutes acceptance of the updated policy where permitted by law.